Technology
Delivered-in-full-on-time is measured automatically on every order we make, so your service levels are transparent and always improving.
DIFOT is the gold-standard measure of delivery performance. On every order, our system records whether it arrived on time and in full, and flags any miss with a reason. There is nowhere for problems to hide, which is exactly how it should be.
Because performance is tracked automatically, we can see trends, act on them, and keep lifting the standard. You get the transparency; we do the work to keep the numbers high.
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